Courtyard Surgery Horsham

The quickest and easiest way to contact us or to request an appointment is to submit a triage form through SystmConnect. You can access SystmConnect directly by clicking the image to the left, or through your SystmOnline account. You don't need to have an online account to use SystmConnect, it's accessible for all our patients.

Once you have submitted your form, your request will be sent to our clinical team where it will be reviewed and assigned an appropriate priority for response, based on your clinical need.

This may not be within 2 working days for routine requests due to high demand, but urgent requests will be prioritised. 

For medical concerns about illnesses or conditions, we aim to have SystmConnect open during our usual surgery hours of 08:00 to 18:30 every weekday. However, to ensure we can safely deal with the medical forms submitted we may need to close the service when we’ve reached our maximum safe level. This gives us time to triage health submissions before the practice closes.

Requests that do not relate to a sickness or health concern (for example requesting repeat medication, asking for a fit (sick) note, chasing referrals and test results) are classed as “admin requests” and they do not need immediate action. The system will be open 24 hours a day, 7 days a week to accept these requests but we ask our patients to ensure they are submitting appropriate requests only, and to understand we can only respond when the surgery is open. 

If you have a life threatening emergency dial 999. Or dial 111 if you need other urgent medical help.

More information about SystmConnect is available here.